Faq

Patients may schedule appointment by visiting the clinic between 9:00 AM and 6:00 PM Monday – Friday or by calling (123) 456-7899. The Emergency cases is available up to 8 PM.

Sometimes the unexpected happens and you need to cancel your appointment make sure you call us or email us 1 day ago before cancellation.

All investigation reports are available at OPD Building, Ground floor from 7am to 9.30pm (except Sundays & public holidays).

First appointment, please bring the following:

• Insurance card
• A picture Photo
• Any previous medical records (including test results from other clinics)
• All current medications (with prescription )

Repeat Patient Appointments

• All current medications (with prescription )

Our Hospitals are multispecialty hospitals and offer the complete range of medical and surgical specialties, with highly experienced doctors.

Yes, we have an ambulance service 24*7 available.

All the medicines are provided by the hospital pharmacy only.

The hospital has a qualified and well-trained team of dieticians and kitchen staff to cater to all your dietary needs. No outside food is allowed in the hospital.

You may collect the pending reports from the OPD report dispatch counter, on production of the pending slip on any working day

Every private room has a telephone that enables you to make calls within/outside the hospital. Please dial 6 and then the room number to make calls directly to the room from outside. No calls are permitted in the critical care units.

As part of the hospital protocol, none of the above are permitted to be taken inside the hospital.

Check-In / Check-Out time is 11.00 am. After 11.00 AM, bed charges for the next day will be applicable.

The bed charges accounting cycle is 11am to 11 am. You are requested to contact the billing department or the admission counter for further details.

Refunds amounting to Rs.20,000/- and above will be made through crossed cheques only. If a deposit has been paid by credit card / debit card, then the refund will be made through cheques only, irrespective of the refund amount.

We have tie up with various Third-Party Administrators (TPA) for cashless benefits. Please contact the TPA desk for the same.

Where can I book the appointment for consultants?

For any consultant appointment, please call on 022-30918989/ 61548989.

In casualty, a Casualty Medical Officer (CMO) is available 24X7 to attend to medical emergencies.

No prior appointment is required for blood investigations, patient can walk-in for the same.

The timings are as follows:

Blood Test: OPD 7am to 10pm (Except Sunday & Public Holiday/EMERGENCY BLOOD TEST COLLECTI

ON 24X7)

For other investigation kindly check with respective department.